Privacy policy

Privacy Policy:

Introduction:
At SAM, we are committed to protecting your privacy and ensuring the security of the personal information you provide. Please read this privacy policy to understand how we collect, use, and protect your information.

Information We Collect:

Personal Information: Such as name, phone number, address, and email.
Payment Information: Credit card details or bank account information (when needed).
Usage Information: Data related to how you use the app, such as orders you place and locations you visit.
How We Use Information:

To provide and improve our services.
To process payments and fulfill orders.
To communicate with you about orders and services provided.
To enhance user experience and develop the app.
Sharing Information:

Only with trusted third parties as necessary to provide services (such as delivery companies and restaurants).
We will not sell or rent your personal information to any third party.
Information Security:
We use appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

Policy Changes:
We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on the app.

Terms & Conditions:

Introduction:
The SAM app is operated by [Company Name]. By using the app, you agree to comply with the following terms and conditions.

Services Provided:

SAM provides food delivery from luxury restaurants and ride-hailing services.
We reserve the right to modify or discontinue services at any time without prior notice.
Acceptable Use:

You must be 18 years or older to use the app.
Accurate and complete information must be provided during registration.
You must not use the app for any illegal or unauthorized purpose.
Payment and Fees:

All prices are displayed in Saudi Riyal (SAR).
You must provide valid and up-to-date payment information.
Payments are processed by secure payment service providers.
Cancellation and Refunds:

Orders can be canceled before the preparation process starts.
Some orders may not be eligible for cancellation or refunds after preparation or dispatch.
Liability and Warranty:

Services are provided "as is" without any warranties.
We are not liable for any damages arising from the use of the app.
Governing Law:

These terms and conditions are governed by the laws of Saudi Arabia.
Changes to Terms:

We reserve the right to modify these terms at any time. You will be notified of changes via the app.
Contact Us:
If you have any questions or need support, please contact us at [alhanouf@samam.app].